Put your full request on WhatsApp (not email): scope, dates, files or cloud links, and which service you need. That thread is where Esraa Yaqout confirms availability and sends your written quote.
For translation, include deadline, direction (Arabic→English or English→Arabic), approximate length, subject matter, and whether you need certified-style layout or editable text. Cloud links are fine for larger files.
For lessons or interpretation, note the learner's age band (if relevant), timezone, and the outcome you want (exam, interview, meeting block, etc.). Service overviews: lessons, translation, interpretation.
Open WhatsApp with a detail template →Prefer voice? You can call after you have sent the basics on WhatsApp so the number and context match.